Please click here if you cannot view this E-News below.
October 2009
Dear Learn & Perform subscriber,

Here is the October e-news. This was the month when some of my colleagues on the 23rd floor of Plaza Sentral experienced an earthquake that shook Sumatra and rendered thousands homeless. While we are thousands of miles away, we still could experience the tremors for at least 20 seconds. My colleagues in a bizarre state got into the elevators and dashed out. They quite forgot that it is a cardinal sin to take the elevator in the midst of an earthquake. Here is this month’s e-news:

Here is this month’s e-news:

Serious Performance Consulting
A Competency Model for Leading B Players
Six Pixels of Separation
News from SMR and the HRD world
HRDCongress (MENA) - Middle East North Africa
Serious Performance Consulting

I re read the book by Rummler as part of a training session I was conducting for our consultants. The performer is almost always going to be the default cause of poor performance even in the eyes of enlightened management holds true. The fact that training and performance is often a small piece of a large jigsaw puzzle is forgotten. And, when we consider performance, we lose the focus on performance but pinpoint the causes of poor performance to the performer. Rummler is persuasive that factors that impact results go far beyond individual performance. The performer is often a small piece of the ultimate formula required to improve results. He says put a performer in a bad system and the system wins all the time. The fact that improvement can come from other sources and not just from people leads us to the fact that there are three levels of performance:

  • Organisational level
  • Process Level
  • Job Level

Unless the three levels are aligned, we will have difficulties in improving performance. And, serious performance consulting is all about being committed to improving measurable results and being solution neutral. For more details please email me drpalan@smrhrgroup.com

A Competency Model for Leading B Players

There are so many labels out there. A players, B players and C players. The War for Talent emphasised the need to focus on A players – the STARS who create great value. They remain a minority in line with the laws of human nature that excellence will always be a minority. While these STARS who create great value for the organisation are needed, there is no need to make it a case of the BEST versus the REST. The B players who form the majority in an organisation are employees who may not be STARS but are still making a contribution as opposed to C players who are just having a job.

I will be presenting a Competency Model and a Leadership framework for Leading B Players as the ultimate goal is to improve productivity and performance. For more details please email me drpalan@smrhrgroup.com

Six Pixels of Separation

I have always been aware of the six degrees of separation that simply means I can connect with anyone through a maximum of six people. The Six Pixels of Separation is a must read book. Mitch Joel integrates digital marketing, social media, personal branding and entrepreneurship in a very simple and easy to understand manner.

He shares how we can get our voice out there, connect with others, and become better
Community members and gain success. Going from degrees to pixels makes sense.

I am on LinkedIn, Plaxo, Google Groups and blogging; do connect with me through www.palan.org

News from SMR and the HRD world
  • The Asia HRDCongress 2010 is scheduled in Kuching, Malaysia. If you wish to nominate an outstanding individual or speak at the event, do visit our website www.hrdcongress.com
  • Our new version of E-Appraisal is now available on Software as a Service model. Automate your appraisals seamlessly and in a very affordable manner. Email siva@smrhrgroup.com
HRDCongress (MENA) - Middle East North Africa

The HRDCongress MENA is an event you cannot afford to miss if you are from the Middle East. SMR Gulf in association with Asia HRDCongress and partners are organising this mega event on Nov 15 & 16 at Bahrain. The event has some outstanding speakers. For registrations please contact: karina@smrhrgroup.com

I will be in touch next month.

Best wishes,
Palan
Announcement
SMRT E-Appraisal - A Strategic Work Performance Tool
Upcoming Event
HRD Congress M.E.N.A. 2009
Training Programmes
SMR's Upcoming Training Programmes
SMR e-Store
SMR e-Store
HRD related products and services are available for online purchase here. »
E-News Archive
E-News Archive
Feel free to read our past Learn & Perform E-News - written monthly by Dr. Palan from 1998. Archives of selected months available. »

  Copyright © 2009 SMR Technologies Berhad.