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Dear Learn & Perform Subscriber

Here is the June E news. With heat levels soaring to unbearable levels in most parts of Asia, travel was increasingly becoming difficult. We had an Australian Executive Coach Chris Tanridge visit us to work with our customers. I liked several of his comments in a conversation with an academic. Do they work in the business or on the business? Organisations need to guard against people poking holes in the boat. They need to face the music, without consequences they will continue to undermine the organisation. Not necessarily new stuff but Chris has a way of couching his message with powerful stories to awake and get the audiences to think.

Asia HRDCongress 2012, Bengaluru, India, is just four weeks away. Visit to make sure you register now and listen to the gurus from around the world.

Now to the e news:

The Six Competency Domains for HR Professionals

Jon Younger, Dave Ulrich, Norm Smallwood and the RBL Group have over the years focussed on Value Creation. Dr. Jon Younger, RBL Group will deliver a keynote at Asia HRDCongress 2012, July 10th to 12th, Bengaluru, India. For the last two over decades, they have added value to some of the world’s best companies by helping them achieve quantum leaps in bottom line results.

As the number of global HR professionals climbs close to one million, and establishes itself as a global professional discipline, so it becomes important to define what it means to be effective. For the past 25 years Jon and team have chronicled what it means to be an effective HR professional; over this period over 60,000 HR professionals and line managers have made the RBL / University of Michigan partnership the largest, global, data based on what competencies define high performance in HR. Their 2012 data set of 20,000 global HR professionals and line managers describes the six competency domains HR professionals must demonstrate to be personally effective and to impact on business performance.

Jon in his specially crafted key note session for Asia HRDCongress Bengaluru describe the evolution of HR competence, new HR competencies the implications of the research for HR professional effectiveness and development, and what the findings mean for HR leaders and business executives.

It is an excellent opportunity to listen to Jon. Visit to register and book a place. Details contact

Up Your Service!

Ron Kaufman will be at Asia HRDCongress 2012, July 10th to 12th, Bengaluru, India. Ron is a speaker par excellence. He educates, entertains and uplifts his audiences. For the last two over decades, Ron has shown the world how to build a culture of uplifting service that delivers true value that result in bottom line profits.

As Ron says any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron says with convincing and persuasive data that the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues with truly uplifting service.

Ron’s client list is impressive and his presence at Asia HRDCongress will truly uplift the delegates as his methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures.

It is an excellent opportunity to listen to Ron. Visit to register and book a place. Details contact

Asia HRDCongress 2012 Bengaluru, India

This is an event every professional in Human Resources, Learning and Development and Leadership positions need to attend to stay relevant in a competitive word. World Class speakers and delegates from all over Asia will converge at ITC Gardenia to learn, shape, network and chart the future. Visit to register and book a place. Details contact

Have a good month ahead, will be in touch early July.



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